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For your security, a notification will automatically be sent to you via SMS/email when you log on to digital trading services, change your password or trade certain stocks/ securities. This service is free of charge and alert you to any irregular account activity. If you have not performed the action mentioned in a notification, contact us as soon as possible.
| Log on to digital trading services |
Change passwords through digital trading services |
Trade instructions4 view footnote 4 | |
|---|---|---|---|
| SMS notifications1 view footnote 1,2 view footnote 2 |
not available | not available | available (If the stock order is placed via your relationship manager and/or digital trading services) |
| Email notifications3 view footnote 3 |
available | available | available (If the stock order is placed via digital trading services) |
| SMS notifications1 view footnote 1,2 view footnote 2 |
|
| Log on to digital trading services |
not available |
| Change passwords through digital trading services |
not available |
| Trade instructions4 view footnote 4 | available (If the stock order is placed via your relationship manager and/or digital trading services) |
| Email notifications3 view footnote 3 |
|
| Log on to digital trading services |
available |
| Change passwords through digital trading services |
available |
| Trade instructions4 view footnote 4 | available (If the stock order is placed via digital trading services) |
1 Only account holder(s)/authorised trader(s) is/are eligible to receive SMS notifications. We send SMS notifications to all account holders of individual/joint accounts, and for corporate accounts, to all authorised traders when you have opted in this service. If you wish to change the recipient(s), you may submit a completed and signed Change of SMS Notifications Request Form navigate to useful information to us by post or in person.
2 To ensure you/ your authorised trader(s) receive SMS notifications from HSBC Broking, please update mobile number by submitting a completed and signed Change of Customer Information Instruction Form (for account holders) navigate to useful information / Change of Other Relevant Person(s) Information Instruction Form (for authorised trader(s)) navigate to useful information to us by post or in person.
3 To ensure you receive email notifications from HSBC Broking, please update your email address by submitting a completed and signed Change of Customer Information Instruction Form navigate to useful information to us by post or in person.
4 SMS notifications are only applicable to trading Hong Kong stocks and China Connect securities through Hong Kong Exchanges and Clearing Limited.