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Shot of a happy young student using his smartphone in the city; image used for HSBC x FPS.

FPS: Quick Start

How to register

Using HSBC HK Mobile Banking app step 1

Step 1: Log on and tap on the Profile tab on the top right then select ‘Pay and transfer’.

Using HSBC HK Mobile Banking app step 2

Step 2: Then find ‘Register or view FPS registration’.

Using HSBC HK Mobile Banking app step 3

Step 3: Choose a Proxy ID to receive money: Choose between your mobile number, email address, FPS Identifier or HKID - or go for all 4 so you can be more easily found for fund transfers! 

We will prefill some details based on your bank records. You can update them at any time.

Using HSBC HK Mobile Banking app step 4

Step 4: Choose an account to receive payments sent to this Proxy ID. Select ‘Send code’ to receive a one-time verification code. We’ll send it to the mobile number or email address you’ve registered with (registrations by FPS Identifier don’t need to be verified).

Using HSBC HK Mobile Banking app step 5

Step 5: Enter your one-time verification code (you won’t see this screen if you register with an FPS Identifier).

Using HSBC HK Mobile Banking app step 6

Step 6: Select ‘Other FPS registrations’ to see if you have registered your Proxy ID anywhere else, and please remove registrations that do not belong to you, otherwise you will have problems with receiving money.

Verify your details and then select ‘Confirm’ to complete your registration.

Using HSBC HK Mobile Banking app step 7

Step 7: You are now registered with FPS. If you register with your mobile number you will receive an SMS confirmation. If you choose to register with your email address, HKID or FPS Identifier, we'll send you an email confirmation after you're done. You can also check your FPS registration status in ‘Register or view FPS registrations’.

How to use FPS

Using HSBC HK Mobile Banking app

Using HSBC HK Mobile Banking app Send money with FPS step 1

Step 1: Log on and tap on ‘Pay & Transfer’ on the bottom menu and select ‘Other local payees/ FPS'.

Using HSBC HK Mobile Banking app Send money with FPS step 2

Step 2: Choose 'From account'.

Using HSBC HK Mobile Banking app Send money with FPS step 3

Step 3: Choose a new or existing payee.

Using HSBC HK Mobile Banking app Send money with FPS step 4

Step 4: Select method (skip this step if existing payee is chosen).

Using HSBC HK Mobile Banking app Send money with FPS step 5

Step 5: Select payee from the phone book or find the payee by searching for the payee's mobile number.

Using HSBC HK Mobile Banking app Send money with FPS step 6

Step 6: Input payment details (eg amount, currency, date).

Step 7: Verify details, further authenticate (if needed) and confirm.

Using Online Banking

Using Personal Internet Banking Send money with FPS step 1

Step 1: Log on to HSBC Online Banking and go to 'My banking'  and select 'Pay or transfer'. Then choose 'Transfer to other local payees / FPS'. 

Choose the account you want to send money from, then choose 'Pay someone new' to make a transfer to an unregistered payee. Under 'Payment type', select 'Phone number/ email address/ FPS identifier', and then choose your preferred FPS proxy ID. Enter the proxy ID details and check the box to add this payee to your payee list if preferred.

 

Using Personal Internet Banking Send money with FPS step 2

Step 2: Enter the payment amount and set the transfer date. You can also add a message to your payee. Read and acknowledge the important information and disclaimer, then select 'Continue'.

Using Personal Internet Banking Send money with FPS step 5

Step 3: Review the payee's name and the transaction details. You may be asked to provide a transaction signing code. Simply enter the code by following the instructions on the page. Check that all transaction details are correct before you select 'Confirm'. 

Using Personal Internet Banking Send money with FPS step 6

Step 4: Your transfer is complete. You can print a copy of the receipt or make another payment.