HSBC HK Mobile Banking

One touch and you're in

With the HSBC HK Mobile Banking app (HSBC HK App), you can manage your everyday banking needs anytime, anywhere. Discover a wide range of features and services on the app, and experience an ease of use like never before.

For Android devices without Google Play pre-installed, please download at 'HSBC website >Banking > HSBC HK App'.

Lite Mode

Simple grid view, essential functions, better chat and call support for your day-to-day banking needs

Personalised mobile experience

Quick access to your account list where you can choose to show your preferred accounts and hide your balance to protect your privacy.

Mobile Security Key

No need to carry a physical Security Device anymore. There's a Mobile Security Key built right into our app, to give you quick, secure access to online and mobile banking.

Push notifications

Don't miss out! Turn on the push notifications³ you want to receive and get instant updates on personalised offers, your account activity, payment reminders and more.

Key features

Open an account instantly

New and existing customers² can now use the HSBC HK App to open a bank account in less than 5 minutes.

Budgeting made easy

Automatically track expenses from your HSBC accounts and HSBC credit cards with ease. Plan your finances and develop saving habits effortlessly.

Well+

Improving your wellness can be fun and rewarding. In just a few steps, join Well+ for free and enjoy simple fun Body, Money and Mind activities to earn fabulous rewards.

Investing with us

In just a few taps, you can get a holistic view of your investment portfolio, explore our suite of investment products and update your Risk Profiling Questionnaire.

Chat with us

Need a little help? Now you can use the “Chat with us” feature to tell us what you need help with. It's as easy as texting a friend.

Manage your credit and debit cards

Do more than just track your credit card expenses with pending transactions and eStatements. Easily add your cards to digital wallets and set spending limits on your debit cards. And if you ever misplace or lose a card, you can easily and immediately place a temporary block.

Faster Payment System (FPS)

Send HKD or RMB instantly to almost anyone in Hong Kong for free¹. You don’t even need their bank account details.

Want to learn more about our HSBC HK App features? Visit our newly launched digital hub!

Get started

Step 1

Download 'HSBC HK Mobile Banking App' from the App Store, Google Play or
For Android devices without Google Play pre-installed, please download at 'HSBC website >Banking > HSBC HK App'.

Step 2

If you are new to HSBC, you may open an account instantly using the app.

If you are already an HSBC customer, the app will get you set up for Personal Internet Banking the first time you use it. You can also open a new integrated account within the app.

Step 3

For an even better mobile banking experience, don't forget to enable your Mobile Security Key and push notifications, and set a Small-value payment limit.

iPhone, iPad and iPod Touch with iOS/iPadOS version 14.0 or above (excluding Beta version)
Android™ devices with Android™ OS version 8.0 or above (excluding Beta version)
Touch ID/Face ID authentication is supported on iPhone, iPad and iPod Touch models with Touch ID/Face ID
Fingerprint authentication is available on compatible Android™ devices running Android™ OS version 8.0 or later.

Access banking whenever you need

Smart spender

Tap on all the convenient functions the HSBC HK App has.

Money grower

What tools can help you capture investment opportunities efficiently?

Home devotee

Manage your banking and finances even when your home life keeps you super busy.

Time saver

Take your banking digital for more time efficiency.

Log on with the HSBC HK App

The Mobile Security Key feature on the HSBC HK App makes logging on to HSBC Digital Banking easier, more secure, and seamless for you.

Activate HSBC Mobile App

Whether you are new to HSBC Digital Banking services or have only used HSBC Online Banking, you can activate the HSBC HK App in just a few simple steps.

Manage / switch device

Learn how to remove linked devices on HSBC HK App or Online Banking to free up space for your new device.

Reset 'Mobile Banking PIN' / password

This link will open in a new window

Forgot your logon credentials for Digital Banking? Do not worry, you may use HSBC HK App or Online Banking to reset them easily.

Set up your 6-digit Mobile Banking PIN

Still using a physical security device or password to log on to HSBC HK App? All you need to do is set up your 6-digit Mobile Banking PIN to enjoy a more secure and seamless log on process.

Need help?

Chat with us

Get instant help with 'Chat with us' on our app (Support > Chat with us).

Digital Academy

Learn how to use the HSBC HK App in a face-to-face workshop with our Digital Ambassadors.

T&Cs apply.

Digital hub

This link will open in a new window

Check out our HSBC HK App guide to discover and experience the ease of using our features and services.

FAQs

You may also visit the FAQs for our app.

Awards

Important information

For iPhone/ iPad from the App Store, download the app from the App Store. For Android download the app from Google Play (pre-installed on your phone) or the HSBC website.
Update your device's operating system diligently and make sure you always have the latest version of our app.
Set up auto-lock and create a passcode to protect your device.
Do not leave your device unattended and always log off completely when you are finished banking.
Do a factory reset to wipe the data on your old device before you donate or resell it.
If you lose your device, please let us know immediately.
When using Wi-Fi, only use trusted Wi-Fi networks and enable security protection.

Please visit www.hsbc.com.hk/help/online-and-banking-security/ for more security tips.

¹Note for FPS

There is no charge from us if you pay money to, or receive money from accounts from other banks via FPS, but other banks may have different charging policies.

² Note for Mobile Account Opening

If you're new to HSBC and opening an account using the HSBC HK Mobile Banking app, you'll need to be an HKID holder (permanent or non-permanent resident) aged 18-64 residing in Hong Kong and not hold any HSBC banking or investment accounts or credit cards. Existing customers must hold a standalone HSBC current, savings, Time Deposit or investment account (not under an integrated account) in order to open an account using the app.

³ Note for Push notifications

If you change your mobile device, you need to:
     (i) provide us with updated information on your mobile device
     (ii) update iOS or Android OS on your mobile device, and
     (iii) reinstall the HSBC Mobile Banking app ("app").
We only send push notifications once. If you delete the push notification we sent, that notification can't be sent again.
Any push notifications we send are one-way and shouldn't be replied to.
You should never respond to a push notification that appears to be from us asking you to provide your account or security details. We never make such a request.
Please make sure you have cellular data internet connection or WiFi internet connection. If you're travelling outside Hong Kong and wish to receive push notifications, please make sure you've enabled data roaming. You're responsible for any fees and charges arising from internet connection, whether local or international. Push Notification Alerts Service may not be available in certain countries or territories on some types of mobile devices.
Push notifications run on the services provided by Apple Inc. ("Apple") or Google LLC. ("Google"). Any delay or failure in delivering push notifications due to Apple's or Google's service is beyond our control.
The alerts sent by push notifications may not be encrypted and may not be secure from corruption by third parties. You're responsible for ensuring that your mobile device is enabled with auto-lock and passcode lock to prevent unauthorised access.
Make sure your mobile device and other telecommunications equipment or services are capable of receiving Push Notification Alerts Service through push notifications.
You may register one iOS device or one Android OS device to receive push notifications with. Your mobile device should be using the updated iOS or Android OS version we specify.

Apple, the Apple logo, iPhone, iPad, iPod touch, Touch ID and Face ID are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc.
Google Play and the Google Play logo are trademarks of Google LLC. Android is a trademark of Google LLC.

The screen displays are for reference and illustration purposes only.

HSBC HK App

One touch and you're in

Lite Mode

Personalised mobile experience

Mobile Security Key

Push notifications

Key features

Open an account instantly

Budgeting made easy

Well+

Investing with us

Chat with us

Manage your credit and debit cards

Faster Payment System (FPS)

Get started

Step 1

Step 2

Step 3

Supported devices

Access banking whenever you need

Smart spender

Money grower

Home devotee

Time saver

Log on with the HSBC HK App

Activate HSBC Mobile App

Manage / switch device

Reset 'Mobile Banking PIN' / password

Set up your 6-digit Mobile Banking PIN

Need help?

Chat with us

Digital Academy

Digital hub

FAQs

Awards

We're proud to have won below awards

Important information

Security tips

Remark