Online Document Submission - Credit and Debit Cards Application

Step 1 of 2 Personal Details & Document Upload

Personal Details

Please provide details of the cardholder e.g. the primary applicant of a credit card or the cardholder for a supplementary debit card.

Full Name (As per HKID / Passport)

Identification Type

HKID

Passport

Are you a permanent HKID card holder?

Yes

HKID Number

(

)

Passport Number

Application Reference Number (for credit card only)

(eg: 202005051234,202005055678)

Upload Documents

File requirements

File format: GIF, JPG, PNG & PDF.If your document is of a different format, you can open your file and then select ‘Save As’ and then GIF, JPG, PNG or PDF
File size: less than 5 MB per file
Maximum 10 files per upload
File name should not exceed 50 characters or contain any special characters
Please do not upload a password protected file

Income Proof

Customers who have been asked to provide income proof must submit a payslip or bank statement. Unless otherwise instructed, customers DO NOT have to provide income proof if their salary is paid directly into their HSBC account, or if they’ve already provided a proof of assets or hold assets with HSBC. Please make sure:

All information on your document is clear and readable.
Your document shows your name, your company’s name and your salary.
Regular income earners: Please provide a document from the latest 1 month.
Irregular income earners: Please provide documents for the latest 3 months.
If the salary credit entries on your bank statement don’t specify 'payroll', 'salary', or 'company name', please also submit your latest tax demand note or an employment letter issued within 3 months of your application. The employment letter should contain your name, position and income.

Irregular income earners include customers working on a part-time, commission or profit sharing basis.

Add Image / Doc Upload Income Proof

Delete

Employment Proof

Proof of employment is required for customers who are non-permanent Hong Kong residents and are employed. An employment letter containing your name, position, income and employment end date, with at least 10 months remaining from the date of application or a copy of your working visa.

Add Image / Doc Upload Employment Proof

Delete

Identity Proof

Existing HSBC customers (personal customers who hold any HSBC products, such as a bank account, credit card or mortgage) don’t need to provide a proof of identity.
Permanent Hong Kong residents must provide a copy of their HKID card.
Non-permanent Hong Kong residents must provide a copy of their HKID card and a copy of their passport photo page. If you do not hold an HKID, please submit a copy of your passport photo page.

Add Image / Doc Upload Identity Proof

Delete

Personal Details

Full Name (As per HKID / Passport): {{name}}
Identification Type: {{idType/label}}
Are you a permanent HKID card holder?: {{permanentHkid/label}}
HKID Number: {{hkid}}
Passport Number: {{passport}}
Application Reference Number (for credit card only): {{refNumber}}

Upload Documents

Income Proof: {{numberOfFiles0}} files
Employment Proof: {{numberOfFiles1}} files
Identity Proof: {{numberOfFiles2}} files
Other documents: {{numberOfFiles3}} files

This service is solely for supporting product application and not intended to give any urgent banking instructions or report any urgent fraud or suspicious transactions. Please call us with the hotline number immediately if you suspect any fraud.

Call us

HSBC Global Private Banking customers

Call (852) 2233 3033

HSBC Premier Elite customers

Call (852) 2233 3033

HSBC Premier customers

Call (852) 2233 3322

Other personal banking customers

Call (852) 2233 3000