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Appointment Booking

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The information submitted through this web page is encrypted during transmission. However, it is important that you do not provide your account, credit card numbers, convey any confidential information or banking instructions in the 'Remarks' section. Before you contact us, please read our Privacy and Security statementthis link will open in a new window.

Please note that this message function is not intended for giving urgent instructions or reporting an urgent matter (for example reporting of fraud or suspicious transactions). If you suspect fraud or suspicious transactions, please call our customer service hotline.

 

Please fill in the form in English or Traditional Chinese only.

Branch appointment booking service does not support HSBC One Account Opening. You can open an account online via HSBC HK App without the need to visit our branches.  You may wish to walk-in to any of our branches if you are not eligible to open the account online (please view the criteria below and details at the links).

  • Holders of Entry-Exit Permit (EEP) with at least 6 months validity located in Hong Kong         
  • HKID or Passport holder residing in Australia, Macau SAR, Singapore, the UK, the US or Canada    

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  • Holders of a new version of HKID issued in November 2018 or later (permanent or non-permanent resident) residing in Hong Kong   

View detailsthis link will open in a new window

Make an appointment for account opening at select branches via eTicketing and get appointment confirmation instantly.

View the list of select branches.

For other branches, you can fill in below information.

Note: We will respond to your request within the next 2 business days (exclude Saturday).

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Step 2 of 2

Appointment Booking

Thanks for using Appointment Booking Service.

This is an acknowledgement of your instruction. We will respond to your request within the next 2 business days (exclude Saturday).  If you need immediate assistance, please call our hotline or visit our branch.

We want to understand your needs before we meet with you. This way, we can provide you with a better, more personalised experience and save you up to 15 minutes in our meeting. All you have to do is prepare a few things in advance.

Review your investor profile

Help us get to know you better. We'd like to understand your risk appetite, financial situation and investment knowledge. 

Investments > Products and services > Investor Profile

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