Easy, accessible banking at your own pace
We provide basic banking services, that are accessible and socially inclusive for all our customers, including those who may require special support or have specific needs.
Your wellbeing is our priority
Banking made easy and accessible for all
Products designed for all
Our products are designed to be socially inclusive, serving customers with different needs from all walks of life.
- Take the first step towards financial independence with your own HSBC Teens account and kick-start your savings journey
- Get access to basic banking services that cater to your specific needs with a Hong Kong Dollar Statement Savings Account
- Access 12 major currencies, shop online, make purchases, and withdraw cash at HSBC ATMs around the world, with zero fees
Branch support
Here are some of the facilities and services we offer at our branches to make banking easy and accessible for all our customers.
- Hidden Disabilities Sunflower LanyardWe've adopted this globally recognised symbol at our branches to help and support our customers living with a hidden disability. Learn more
- Community Care CounterWe offer express counter service at some of our branches, with additional counters, or counters with seats to help you with your transactions and other services
- Quiet cornerWe run a quiet corner at designated branches where you can discuss your financial needs and challenges with us in a meeting room or a cubicle, without distractions. Learn more
Mobile banking services
Bank flexibly at your own pace and manage your money stress-free with our mobile banking apps including the HSBC HK App.
- HSBC HK Mobile Banking App - Lite ModeSimple grid view, essential functions, better chat and call support for your day-to-day banking needs
- BudgetEasily understand where your money is going with 'Budget', a personal financial management tool on the HSBC HK App
Get the support you need with everyday banking
- If you would like to assign your trusted one to help manage your finance, a Power of Attorney would help.
- Access your statements or advices via HSBC HK App or Online Banking anytime without any charges by signing up for HSBC eStatement or eAdvices.
- Our all-in-one bank account brings you comprehensive digital wealth management tools and online banking services to help you manage your money.
- With HSBC Online Banking, you can securely bank anywhere with an internet connection, on any device.
Everyday banking made easy
Learn to use banking services with the help of illustrations and overcome any problem you may encounter using the HSBC Simple Banking Guide. Plus, we've also got tips on money management to help you save and grow your wealth.
