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Peace of mind, wherever you go.

Travel confidently with comprehensive coverage

TravelSurance protects you, your family, friends and relatives from the moment you book a trip all the way until you return home.

This all-in-one policy provides you with a hassle-free protection for a specific trip, including accidental injuries, medical and hospital expenses, personal liabilities, lost baggage and cash, delayed flights, stolen belongings, etc.

Should you have any queries about TravelSurance cover under Coronavirus Disease 2019, please see our FAQs.

Key benefits

Covered for emergencies

Comprehensive cover, including personal accidents up to HKD2 million, and medical expenses up to HKD5 million 

Designated loss coverage

Cover designated loss such as adverse weather conditions, strike, terrorism or natural disasters 

Covers all ages with full benefits

All insured persons, including any children, will enjoy the full benefits under this plan 

Coverage for your phone

Get up to HKD6,000 coverage for your phone 

Limited time offer

Apply for TravelSurance between 1 Jan 2024 and 31 Dec 2024 (both days inclusive) to get

  • 30% off your first year’s premium for annual MultiTrip TravelSurance
  • 15% off for Single Trip TravelSurance

T&Cs apply

Compare HSBC TravelSurance Plans

This table shows the key coverage offered under different plan options.
Plan options Medical Expenses Personal Accident Baggage and Personal Effects Personal Liability
Asia Standard Plan HKD5,000,000 HKD1,200,000 HKD20,000 HKD10,000,000
Asia Basic Plan HKD600,000 HKD500,000 HKD8,000 HKD10,000,000
Worldwide Standard Plan HKD5,000,000 HKD2,000,000 HKD20,000 HKD10,000,000
Worldwide Basic Plan HKD1,000,000 HKD800,000 HKD8,000 HKD10,000,000
This table shows the key coverage offered under different plan options.
Plan options Asia Standard Plan
Medical Expenses HKD5,000,000
Personal Accident HKD1,200,000
Baggage and Personal Effects HKD20,000
Personal Liability HKD10,000,000
Plan options Asia Basic Plan
Medical Expenses HKD600,000
Personal Accident HKD500,000
Baggage and Personal Effects HKD8,000
Personal Liability HKD10,000,000
Plan options Worldwide Standard Plan
Medical Expenses HKD5,000,000
Personal Accident HKD2,000,000
Baggage and Personal Effects HKD20,000
Personal Liability HKD10,000,000
Plan options Worldwide Basic Plan
Medical Expenses HKD1,000,000
Personal Accident HKD800,000
Baggage and Personal Effects HKD8,000
Personal Liability HKD10,000,000

Check out the full coverage details. Enjoy extra benefits if you choose our Annual MultiTrip TravelSurance:

  • Year-round protection with one-off premium payment for unlimited number of trips per year, up to 100 days per trip
  • Experience the convenience with E-Policy servicing which provides you with 24-hour online access to your insurance policy details and allows you to submit policy service requests without hassle.
  • If you travel to mainland China frequently, enjoy hospital admission deposit guarantee to designated hospitals in mainland China with a China Medical Card option under your annual MultiTrip policy

What's included?

Our plans generally cover:


We'll reimburse the necessary medical expenses incurred during a trip and follow up medical expense within 3 months after return to the Hong Kong SAR up to HKD5 million. We'll also cover additional travel and accommodation costs for your children if they have to travel back to Hong Kong SAR while you stay in hospital.

Sports and Activities[@sportsactivitiestravelsurance]

We provide cover for various sports and activities, including dune driving, sand boarding, safari adventures, whale tours, hot springs, horse riding, cable cars, iceberg climbing, watching auto racing, water sports, skiing, ice-skating, biking, thrill rides at amusement parks etc.

Travelsurance even covers certain hazardous sports activities such as hot air ballooning, bungee jumping, hang-gliding,parachuting, zipline, rafting, speed-boating, jet-skiing, trekking, water skiing, wakeboarding, wakesurf, sea kayaking,scuba-diving (that is diving to a depth not greater than 40 metres), mountaineering, rock-climbing etc.


You'll receive cover for baggage loss or damage up to HKD20,000 . We'll reimburse emergency purchases of essential items or clothing up to HKD2,000 if baggage is delayed for more than 6 hours after you've arrived at your destination abroad.

What's NOT included?

Our plans generally do not cover:

  • riot, civil commotion, war, invasion, civil war and related perils 
  • suicide, self- inflicted injury, illegal acts, insanity, drugs-taking, alcohol abuse, venereal disease, AIDs.
  • any pre-existing conditions

How to apply


To be able to apply you must:

  • be an HSBC bank account or credit card holder
  • be an HKSAR resident and applying for this insurance policy in the HKSAR
  • depart from and return to the HKSAR from your insured destination
  • hold an HKID card for online applications
  • take note of the below for child cover:
  • for child under 18 years old, the parent or legal guardian[@legalguardiantravelsurance] information of the child must be provided during the application
  • children aged under 12 years old must be accompanied by an adult during the trip
  • provide information of any spouse/partner[@partnerdefinition], children, relatives and friends if you wish to insure them under the same policy

Apply now

HSBC customers can apply for a TravelSurance policy online

Or visit a branch

You can visit one of our branches to find out more

Find out more

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    General Insurance products are applicable to HSBC Account holders and HSBC credit card holders only.

    The above information is intended as a general summary. Please refer to the policy wording for exact terms and conditions and details of the exclusions.

    The above policy is underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Insurance Authority of the Hong Kong SAR. AXA will be responsible for providing your insurance coverage and handling claims under your policy. The Hongkong and Shanghai Banking Corporation Limited is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distribution of general insurance products in the Hong Kong SAR. General insurance plans are products of AXA but not HSBC.

    For monetary disputes arising between HSBC and you out of the selling process or processing of the related transaction by HSBC, HSBC will enter into a Financial Dispute Resolution Scheme process with you. On the other hand, for any disputes over the terms and conditions of your policy, AXA will resolve with you directly.