Mastercard Debit Card

HSBC HK
Debit Cards
Mastercard Debit Card

From now on, whether you're shopping at home or travelling abroad, staying in control of your global currencies has never been easier. With a card built around 12 major currencies, you can shop online, make purchases, and withdraw cash at HSBC Group ATMs around the world, with zero fees.

Apply now This link will open in a new window

* You need to have an integrated account to apply.¹

Why you'll want it

Easy access to major currencies

Your purchases and cash withdrawals in 12 major currencies can be debited directly from the corresponding foreign currency deposits in your HSBC integrated account. These currencies include HKD, USD, GBP, JPY, RMB, EUR, THB, AUD, NZD, SGD, CAD and CHF. Any purchases outside of these currencies will be settled in HKD according to the prevailing exchange rate.
$0 fees for all your purchases

No matter if you're making a purchase in store or shopping online, we won't charge you handling fees for any transactions at home or abroad.
Free cash withdrawals worldwide

Withdraw cash from HSBC Group ATMs anywhere in the world, with no handling fees.
Earn on every purchase

Enjoy a 0.4% cash rebate on all eligible purchases, alongside the money you'll save with $0 transaction fees.
Supplementary Debit Card for your loved ones

A supplementary card gives your loved ones the benefits of multi-currency and fee-free privileges.

How to get your card ready

Step 1

Get your card on mobile

If you're already an integrated account holder, get your debit card application processed instantly on the HSBC HK Mobile Banking app. Simply select "Explore products and services" after you log on to the app.

Alternatively, you're welcome to contact us directly to apply for your card.

Step 2

Activate your card

Once your physical card arrives, you can activate it by entering your card expiration date on the "Manage Debit Cards" page on the HSBC HK Mobile Banking app.

How to receive your ATM PIN (Personal Identification Number)

You no longer need to wait for your PIN to arrive by mail. Simply call the Interactive Voice Response (IVR) hotline on (852) 3163 0633 and set up your own ATM PIN after your debit card has been activated. It’s fast and simple.

Eligibility

HSBC integrated account holders¹

Enjoy all the benefits of having a multi-currency card today.

Apply now This link will open in a new window

Not an integrated account holder yet?

If you are opening a new HSBC Premier or HSBC One account, you may request the HSBC Mastercard® Debit Card at the same time.²

Apply for an HSBC Premier Account:

More details

Apply for an HSBC One Account:

More details

Apply for a Supplementary Debit Card for your loved ones

A truly international multi-currency Debit Card for your loved ones, no matter where they go around the world.

Open a supplementary card for your loved ones / children aged 12 or above in a few easy steps on the HSBC HK Mobile Banking app. Supplementary cardholders don't need to visit a branch or hold a bank account
Provide for the spending needs of your loved ones in any currencies, hassle-free. Simply maintain HKD or respective foreign currency funds in your Integrated Account and your supplementary cardholders can use them directly, with no foreign currency transaction fees
Worried about over-spending? You can control how much supplementary cardholders spend by setting spending rules via the HSBC HK Mobile Banking app
Keep updated on supplementary card spending with real-time spend and withdrawal notifications
Earn 0.4% cash rebates every time your loved ones spend on their supplementary cards
There are no annual fees, no foreign currency transaction fees, and no ATM cash withdrawal fees when using HSBC Group’s ATMs worldwide
Apply for up to six supplementary debit cards per principal debit card, if you have a big family

Open a supplementary card for your loved ones / children aged 12 or above in a few easy steps on the HSBC HK Mobile Banking app. Supplementary cardholders don't need to visit a branch or hold a bank account
Provide for the spending needs of your loved ones in any currencies, hassle-free. Simply maintain HKD or respective foreign currency funds in your Integrated Account and your supplementary cardholders can use them directly, with no foreign currency transaction fees
Worried about over-spending? You can control how much supplementary cardholders spend by setting spending rules via the HSBC HK Mobile Banking app
Keep updated on supplementary card spending with real-time spend and withdrawal notifications
Earn 0.4% cash rebates every time your loved ones spend on their supplementary cards
There are no annual fees, no foreign currency transaction fees, and no ATM cash withdrawal fees when using HSBC Group’s ATMs worldwide
Apply for up to six supplementary debit cards per principal debit card, if you have a big family

You must hold an HSBC Mastercard® Debit Card to apply for a supplementary card for your family and friends
Supplementary card applicants must be aged 12 or above

Log on to the HSBC HK Mobile Banking app
Select 'Debit cards' under 'Explore products and services' on the Homepage
Click on 'Start application'

Remember to have the information and contact details of supplementary cardholders before you apply. These include date of birth, identity document number, mobile phone number and email address.

If your supplementary cardholder does not hold an account with HSBC yet, you need to upload his/her identity document.

How can I manage my supplementary card through the HSBC HK Mobile Banking app?

Your HSBC Mastercard® Supplementary Debit Card allows you to always stay in control. As a principal cardholder, you can manage supplementary cards from the 'Manage debit cards' page on the HSBC HK Mobile Banking app.

Step 1: Log on to the HSBC HK Mobile Banking app and click on any sub-account of the integrated account with principal card.

Step 2: Click on 'Manage debit cards'.

Step 3: The Mastercard® principal card will be shown.

Step 4: Swipe to the left from the card face to see your supplementary card(s).

What limits can I set for HSBC Mastercard® Supplementary Debit Card?

As a principal cardholder, you can set the following limits:

Monthly spend limit (covers purchases made via Mastercard® and EPS network)
Daily local ATM cash withdrawal limit
Daily overseas ATM cash withdrawal limit

Will my supplementary cardholder know my account balance?

Your privacy matters a lot to us. Supplementary cardholders have access to a limited set of banking / ATM services, and balance enquiries are blocked for them.

What do I do when I receive the supplementary card?

You can follow three simple steps to get started:

Once you receive the HSBC Mastercard® Supplementary Debit Card, pass it to your supplementary debit cardholder
Advise your supplementary cardholder to activate the card and set the PIN by calling 3163 0633. A one-time password will be sent to him/her for verification. You will be notified by email and SMS once the activation is successful
After card activation, you can change the spend and withdrawal limits of the card conveniently via the HSBC HK Mobile Banking app. Just log on > tap on any accounts linked to the card > 'Manage debit cards'. Remember to tell your supplementary cardholder about the limits you set (but just in case you forget, we will also notify the supplementary cardholder every time you change the limit)

Getting Started

If you hold an HSBC Mastercard® Supplementary Debit Card, you can activate the card and set up the PIN by calling 3163 0633. A one-time password will be sent to your mobile number for verification
You can then start enjoying the benefits of the fee-free multi-currency spending experience! Remind your principal cardholder to keep sufficient funds in his/her account, just in case
For your convenience, you can also add the card to your mobile wallet!

Using the card

You can use the card at any merchants worldwide that accept Mastercard® for purchases or via local EPS network. Please ask your principal cardholder about the limits he/she set for the card before using it
You can withdraw cash from HSBC Group’s ATM network for free. If you withdraw from non-HSBC Group ATMs, fees may apply. Refer to our tariffs for details. Again, please check what withdrawal limits have been set by the principal cardholder
Remember – each time you spend or withdraw with the card, we will notify you and the principal cardholder. You will also be notified every time the spending / withdrawal limit set by the principal cardholder is changed. You can find out the remaining monthly spending limit from the spend notification we send you after every transaction

Just in case…

Needing some card services? In most cases, you'll have to ask your principal cardholder. These services include:

Check card information / status
Check transaction history
Replace card
Change card limits
Request a new PIN (except first PIN set-up)
Dispute a transaction
Change of personal particulars e.g. phone number and email address
Cancel card

However, you will still be able to raise requests related to the security of your card. They are:

Activate your card
Block your card
Report lost card (you need to ask your principal cardholder for a replacement card request)

Get your card in seconds with the HSBC HK App³

HSBC apps and QR code icon; image used for HSBC Hong Kong mobile banking and download HSBC Mobile Banking App.

What else should I know

Fees & Charges This link will open in a new window

Debit Card Terms & Conditions This link will open in a new window

Important Notes This link will open in a new window

Frequently Asked Questions

How to dispute a transaction

'HSBC Mastercard® Debit Card - Cash Rebate Promotion on First Transaction' Terms and Conditions (promotional period till 30 September 2023) This link will open in a new window

'HSBC Mastercard® Debit Card - Overseas Contactless Spending Cash Rebate Promotion' Terms and Conditions (promotional period till 30 September 2023) This link will open in a new window

Remarks:

Non-Jade customers can apply for the HSBC Mastercard® Debit Card and HSBC Jade clients can apply for it using their HSBC One or Personal Integrated Account. HSBC Jade clients may also apply for and enquire about the HSBC Jade Mastercard® Debit Card through their HSBC Jade Director.
You can choose the newly launched HSBC Mastercard® Debit Card and/or the existing HSBC UnionPay Debit Card upon opening your new integrated account at a branch.
You need to have an integrated account to apply.

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Terms and Conditions apply.

Risk Disclosure:

Currency conversion risk - The value of your foreign currency and RMB deposit will be subject to the risk of exchange rate fluctuation. If you choose to convert your foreign currency and RMB deposit to other currencies at an exchange rate that is less favourable than the exchange rate in which you made your original conversion to that foreign currency and RMB, you may suffer loss in principal.

HSBC Mastercard® Debit Card

Why you'll want it

Easy access to major currencies

$0 fees for all your purchases

Free cash withdrawals worldwide

Earn on every purchase

How to get your card ready

Step 1

Step 2

How to receive your ATM PIN (Personal Identification Number)

Eligibility

HSBC integrated account holders1

Not an integrated account holder yet?

Apply for a Supplementary Debit Card for your loved ones

Features & Benefits

Are you eligible?

How do I apply?

What else should I know?

What should I know if I am a supplementary cardholder?

Get your card in seconds with the HSBC HK App3

What else should I know

HSBC integrated account holders¹

Get your card in seconds with the HSBC HK App³