Join Well+ | Unlock true wellness and earn rewards

Unlock your true wellness

Wellness encompasses your body, money and mind. With Well+, our wellness reward programme, you can nurture all 3 aspects of your well-being and have fun doing it. Earn up to $2,000 RewardCash¹ just by completing simple activities for all 3 badges at each level.

What‘s more? Earn RewardCash through everyday banking and boost your financial well-being through the Well+ Bonus Badge and exclusive offers.

Join now on the HSBC HK Mobile Banking app, for free.

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Earn all 3 wellness badges

Body

Get fitter by meeting step or workout goals, discover tips for building healthier habits, and more

Money

Whip your finances into shape by exploring our tips for building financial resilience, insurance knowledge and more

Mind

See our tips on nurturing your mindset, complete quizzes and stay on track with mindfulness goals

Get extra rewards and exclusive offers

Well+ Bonus Badge

By completing designated financial activities, you can benefit your financial well-being and earn exciting rewards through everyday banking!

"Get Insured – Basic Challenge"

Join “Get Insured – Basic Challenge” and earn $500 RewardCash when you take out a plan with designated first-year premium². T&Cs apply. Offer ends 31 Aug 2023.

"Grow your wealth" challenge

Earn RewardCash when your Total Relationship Balance³ (TRB) increases to a specified amount monthly

"Know your risk profile" challenge (for selected customers)⁴

Complete the Risk Profile Questionnaire in 2 minutes, and unlock RewardCash

“Open an Investment Account” Challenge⁵

Open an integrated Investment account in a few simple steps to unlock RewardCash

Learn more at HSBC HK Mobile Banking app > Well+.

Exclusive offers

Don’t miss out on offers only available on Well+ on insurance plans and banking products. Learn more at HSBC HK Mobile app > Well+ > ‘You Might Also Like’ > ‘Offers’.

Also, enjoy up to 15% off on various health and wellbeing services provided by our third-party partner at the HSBC Life Para-Medical Center with your well+ membership⁶. T&Cs apply. Learn more >

Join Well+ in just a few steps

Go to 'Well+'

Log on to the HSBC HK Mobile Banking app. Under 'Explore products and services', choose 'Well+'.

Select 'Join now'

Press 'Join now'. Agree to the Well+ Terms and Conditions, and the Data Privacy Notice, then let us know your direct marketing preferences.

Start your Well+ journey

You're all set to start improving your wellness and be rewarded for it!

How to get started

What you'll need

To join Well+, you'll need to:

be registered for mobile banking on the HSBC HK Mobile Banking app
have the Apple Health app if you're on an iOS device; or the Fitbit, Garmin Connect or Google Fit app if you're on an Android device

Useful documents

Got questions?

Go to 'Support' on the HSBC HK Mobile Banking app, then select 'Chat with us'. One of our service agents will be happy to help you.

Don't have the app yet?

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Find out more

Become physically, mentally and financially fitter by completing fun activities at each level... and be rewarded!

You can check your badge belt at the start of each level to see the badges you need to earn to level up. There are 3 standard badges covering body, money and mind—key aspects of your overall wellbeing. Select a badge to see what activities you need to complete to earn that badge. Remember, you must complete all activities for your current level to level up.

Level 1–2

Level 1: Pair up your health or fitness app (Apple Health, Fitbit, Garmin Connect or Google Fit) with the HSBC HK Mobile Banking app on your device.

Level 2: Complete all the activities for both the body and money badge to unlock them and level up.

Level 3 and higher*

The activities vary for each level. From Level 3, you will need to unlock all Body, Mind and Money badges in order to level up. Simply complete all the activities for each badge to keep levelling up.

Using one of the levels as an example, you'd need to complete these activities.

Body: Complete 2 activities—the Fitness Fun steps or workout goal, and answer a few quick questions about your daily habits
Money: Complete a short quiz about cybersecurity
Mind: Read a simple article about what the Mind badge is about

In addition to the activity levels, there's a range of bite-sized wellbeing challenges for you to earn Bonus badges. Complete these standalone challenges to earn more rewards and maintain a healthy lifestyle and financial habit!

* The activities listed here may change from time to time.

Most activities (except Fitness Fun ones) have no deadline, so you can go at your own pace. But you must complete all the activities for each badge to level up.

Fitness Fun is one of the activities you'll need to complete to earn the Body badge at level 3 and higher. Achieve the daily step target or weekly workout target for the period specified—this could be a day, week or consecutive weeks, depending on the level. Please note that Fitness Fun will only be shown as completed after the set period. That means even if you hit your weekly workout target and all other activities on the first day, you'll still need to wait for the period to end before you can level up.

If you don't complete the Fitness Fun goal within the set period, it will reset. You'll need to start over with your step or workout target, but you won't need to redo the other activities you've already completed at the level.

For Bonus badge, you'll need to complete the challenges within the set period of each challenge.

You'll need to have a valid HSBC credit card to receive your RewardCash.

You can still join Well+ even if you don't have an HSBC credit card yet. It's free and you can start unlocking badges to earn RewardCash. Just make sure you link a valid HSBC credit card by 31 December 2023! Otherwise, your accumulated RewardCash will expire and can't be credited to you. Please note that rewards earned via Well+ may change from time to time.

If you link a valid HSBC credit card to Well+ at least 5 working days before the 18th of the month, the RewardCash you earn will be reflected approximately 2 weeks after the 18th on your HSBC Reward+ app.

For the Bonus badge challenges, please refer to the 'Tips to complete the challenge' section in each Bonus badge challenge for details.

You can earn RewardCash through Well+ even if you don't have a valid HSBC credit card. But you'll need to have a valid HSBC credit card in order to receive the RewardCash. You can provide or update your credit card details—simply select 'Well+' on the HSBC HK Mobile Banking app and go to the RewardCash section.

Any RewardCash you earn between the 18th of the previous month and the 17th of the current month (inclusive) will be credited to your chosen HSBC credit card on or after the 18th of the current month. Please allow about 2 weeks for this to be reflected on your HSBC Reward+ app.

For the Bonus badge challenges, please refer to the 'Tips to complete the challenge' section in each Bonus badge challenge for further details on the applicable RewardCash crediting.

It's not essential to have such a device or wearable, but you'll need a health or fitness tracking app to log your steps and workout minutes in Well+. This data must be synced with your HSBC HK Mobile Banking app to earn rewards.

If you're using an iOS device:

When you log on to the HSBC HK Mobile Banking app and go to Well+, your daily steps and workout minutes will then be synced from your Apple Health app to the HSBC HK Mobile Banking app. The data may be collected from your iPhone, Apple Watch, compatible fitness tracking device, wearables or apps that use the Apple Health app.

If you're using an Android device:

Your daily steps or workout minutes will be synced automatically from your selected app (Fitbit, Garmin Connect or Google Fit). You can connect any fitness tracking device or wearable to these apps for the data to work with the HSBC HK Mobile Banking app.

Is the HSBC HK Mobile Banking app available for your device and version? Check 'Supported devices'.

You'll need to be a Well+ member and hold an in-force individual HSBC Life insurance policy to earn up to $2,000 RewardCash. You must hold the policy until you've completed all 25 levels, which could take at least 1 year.

But if you don't hold any HSBC Life insurance policies, you may still earn up to $70 RewardCash.*

All Well+ members can earn rewards from level 1 to level 13. But only members who hold an HSBC Life insurance policy can earn rewards from level 14 to level 25. Well+ members who don't hold an HSBC Life insurance policy can still continue to complete levels beyond level 13 but they won't be able to earn the rewards for these levels.

If you buy an HSBC Life insurance policy after you've already joined Well+ and completed level 3, you may earn less than $2,000 RewardCash. It will depend on when your HSBC Life insurance policy is issued and which level you've already reached in Well+.

*Please note that rewards earned through Well+ may change from time to time.

Yes! If you're already an Earn Your Watch member, you can sign up for Well+ too so you can enjoy the full range of rewards offered by both programmes. Terms and conditions for 'Earn Your Watch' and 'Well+' apply.

For more frequently asked questions, please log on to the HSBC HK Mobile Banking app. Go to 'Well+' and select 'FAQ'.

Notes

Fitbit is/are registered trademark(s) or trademark(s) of Fitbit LLC and/or its affiliates in the United States and other countries.

Google Fit is a trademark of Google LLC.

For the potential earnings of up to $2,000 RewardCash, it is applicable to customers who are holding an in-force HSBC Life insurance policy only. Please refer to relevant terms and conditions and FAQs on this webpage and on the "HSBC Mobile Banking" app for details.
First-year premium is equivalent to annualised premium. For life insurance policies paid with single premium, the premium paid in the first policy year would be calculated as: Single Premium x 10%.
For more details, please refer to the 'Total Relationship Balance' definition. Subject to Terms and Conditions.
Only applicable to Well+ members who do not hold any valid “Risk Profiling Questionnaire” records with the Bank. Subject to additional Terms and Conditions.
Only applicable to Well+ members who do not hold any valid HSBC investment account with the Bank. Subject to additional Terms and Conditions.
HSBC Life (International) Limited (“HSBC Life”) is not a service provider of the health or medical services listed above. HSBC Life assumes no liability for the quality of the services provided by Raffles who is a third-party service provider, or any direct or indirect consequences following the vaccination, including whether you are contraindicated to receive the vaccine or whether the vaccine causes discomfort or adverse reactions.

The Well+ programme ("Programme") is co-branded by HSBC Life (International) Limited, incorporated in Bermuda with limited liability ("HSBC Life") and The Hongkong and Shanghai Banking Corporation Limited, incorporated in the Hong Kong Special Administrative Region ("Hong Kong SAR") with limited liability ("HSBC"), and is provided in Hong Kong SAR only.

To be eligible to join the Programme, you are required to maintain your status as a valid "HSBC HK Mobile Banking" app user throughout the duration of the Programme; and your Well+ membership has not been cancelled or been terminated previously. App user is applicable to Hong Kong Residents only, not including MPF or Pension only customers .

Terms and conditions apply on the Programme. You should not read information shown on this webpage alone but should always refer to the full and most up-to-date version of these terms and conditions, which are available on this Well+ webpage and on the "HSBC HK Mobile Banking" app. You should periodically check these terms and conditions and any other applicable documents relevant to the Programme.

HSBC and HSBC Life reserve the right to cancel or terminate the Well+ membership if customer cannot fulfill the eligibility requirements as set out in the terms and conditions.

Life insurance plans are underwritten by HSBC Life which are authorised and regulated by the Insurance Authority (IA) of the Hong Kong SAR, and are intended only for sale in the Hong Kong SAR. HSBC is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an agency of HSBC Life for the distribution of life insurance products in the HKSAR. Policyholders will be subject to the credit risk of HSBC Life and your premiums paid will form part of HSBC Life's assets. You do not have any rights or ownership over any of these assets. Your recourse is against HSBC Life only.

In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between HSBC and you out of the selling process or processing of the related transaction, HSBC is required to enter into a Financial Dispute Resolution Scheme process with you; however, any dispute over the contractual terms of the above insurance product should be resolved between HSBC Life and you directly. Please refer to the respective product brochure for detailed features and the policy provisions for the detailed terms and conditions.

The information shown in this website is neither a recommendation, an offer, nor a solicitation for any investment product or service. Investment involves risk. You should carefully consider whether any investment product or service is appropriate for you in view of your personal circumstances. Past performance is no guide to future performance. Investors should refer to the individual product explanatory memorandum or offering document for further details and risks involved. The price of investment products may move up or down. Losses may be incurred as well as profits made as a result of buying and selling investment products.

The information contained on this website is intended for Hong Kong residents only and should not be construed as a distribution, an offer to sell, or a solicitation to buy any securities in any jurisdiction where such activities would be unlawful under the laws of such jurisdiction, in particular the United States of America.

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