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How to protect your heart (and bank account) from romance scams

You and I are one and the same: we both know what a broken heart feels like. I'm so lucky to have found you.
I really miss you. What have you been up to this past week?

While these sweet words may sound like music to anyone's ears, they could also be a ploy used by scammers to catfish you and try to prompt you to reveal more about your personal life.

If you've never met this person in real life, you should be extra careful. Scammers may invest time in building up a certain level of trust with you to become a regular fixture in your life. Once that happens, things could quickly start to go wrong:

I've been travelling and I'm out of town right now, so I can't meet up with you. Also, can you believe my bad luck? My webcam has just stopped working!
I'm a little short on cash right now. Could you help me out by wiring some money to tide me over? Even a few thousand dollars would help.

When someone you consider your 'online soulmate' is constantly making excuses not to meet up and is always asking you for money, would you still believe you've found 'the one'?

Tips to protect your heart and your pocket from online love scams

Always stay alert. Never send money to people you don't know much about. Don't give in to the initial rush of emotions you may feel after finding a connection with someone online. Take a pause, look out for red flags and take these steps before shelling out.

  • Protect your personal information
    Don't give sensitive information to people you've never met, including your bank account details and passwords.
  • Don't overshare your personal information on social media
    Scammers can easily piece together a story from the information you share on your social media accounts and target you with social engineering attacks.
  • Keep your guard up if the excuses start pouring in
    Are you starting to receive lots of excuses from your online lover about why they can't turn on their webcam or meet you in person? That's a huge red flag. Stay alert.
  • Don't reveal anything about your finances
    If they start asking about your finances or asking for money, you should be cautious.
  • Don't blindly trust information they provide
    The photos or selfies they've sent you might be fake, so it's best to do your own verification. Use an app or go online to reverse image search what they sent you. The back story of their lives could also be made up. Ask questions and do your own research to check the details.

Love scammers are well-versed at their art of deception and know exactly how to tug at your heartstrings. Don't let their sweet talk lure you into handing over your money, bank details or other personal data.

If you think you've already experienced a scam, don't wait any longer and report it to us immediately.

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