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The eMPF Platform

Learn more about the eMPF Platform.

About the eMPF Platform

The eMPF Platform aims to reshape MPF scheme administrative models by standardising, streamlining and automating existing administrative processes. It is built and operated by the eMPF Platform Company Limited, a wholly owned subsidiary of the Mandatory Provident Fund Schemes Authority (MPFA).

The eMPF Platform onboarding schedule

The eMPF Platform began its operations in June 2024. It is built for scheme members, employers and self-employed persons to manage their MPF online, such as enrolling in MPF schemes, making MPF contributions, consolidating MPF accounts, managing investment portfolios, reviewing investment performance and more, securely and efficiently on a digital platform.

The MPF schemes joined the eMPF Platform one by one in ascending order of the value of MPF assets under management by the MPF trustees. The HSBC Mandatory Provident Fund – SuperTrust Plus joined the eMPF Platform on 29 January 2026, as one of the last batch of MPF schemes onboarded.

Please visit the eMPF Platform website for more details and FAQs related to the eMPF Platform and its onboarding schedule.

eMPF introductory webinars

Learn more about the eMPF Platform and how it can help you, as an employer, to manage MPF for your employees more efficiently in a webinar.
Including Employee Members, Members who are self-employed persons, Flexi-Contribution Account Holders, TVC Account Holders and personal account holders. Find out more about the eMPF Platform and how you, as a member, can manage your own MPF more independently in a webinar.
Find out more about the eMPF Platform and how you, as a Government Employee, can manage your own MPF more independently in a webinar.

eMPF information and documents

eMPF introductory webinars for employers 

eMPF introductory webinars for members 

eMPF introductory webinar for Government Employees 

Important notes for HSBC MPF customers

When was HSBC MPF onboarded to the eMPF Platform?  

When should I register with the eMPF Platform?  

What will happen to administrative instructions submitted during the onboarding period?  

What should I pay attention to during the onboarding for the eMPF Platform?  

I am a passport holder with HSBC MPF account(s), and I have registered for the e-Statement/eAdvice service. Can I receive notices through electronic means after the onboarding of HSBC MPF to eMPF? 

Need help?

For the eMPF Platform details

For more information on the eMPF Platform, latest onboarding schedule, FAQs and other updates, please visit the eMPF Platform official website or contact the eMPF Platform Customer Service Hotline 183 2622.

Contact us

For more information on HSBC MPF, please contact our 24-hour hotline. But if you need to speak to a specialist, we're available between 8:30am and 7:30pm from Monday to Friday; and between 8:30am and 1:00pm on Saturdays, except on public holidays.

HSBC MPF employer hotline:

+852 2583 8033

HSBC MPF member hotline:

+852 3128 0128

Notes