Card support
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How to activate your credit card and set up your ATM PIN
A step-by-step guide to activate your new credit card.
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Card rewards
Learn how to earn and spend your RewardCash anytime with our credit card rewards scheme.
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HSBC Reward+ Mobile App
Manage your credit card anytime, anywhere.
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Mobile Payment
Add your HSBC credit card to an Apple Pay, Google Pay or Samsung Pay device to make quick and easy payments.
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Octopus Automatic Add Value Service (AAVS)
You'll get an extra HKD50 spending rebate after a successful Octopus AAVS set-up.
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Credit card limit transfer
Make the best use of your credit card limit – move it between cards without having to provide supporting documents.
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Credit limit change
Learn how to change your credit card limit for extra financial flexibility.
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Fees and charges
Find the latest fees and charges for HSBC credit cards.
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Report lost or block your cards
Report your lost or stolen card immediately to protect your account. You can also choose to place a temporary block on your card, and simply unblock it when it turns up.
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Credit/Debit Card Transaction dispute
If you notice a suspicious charge or didn't receive what you paid for, here's how you can raise a dispute.
To borrow or not to borrow? Borrow only if you can repay!