Local transfers

Step 1: Log on and tap on the Profile tab on the top right then select ‘Pay and transfer’.

Step 2: Then find ‘Register or view FPS registration’.

Step 3: Choose a Proxy ID to receive money: Choose between your mobile number, email address, FPS Identifier or HKID - or go for all 4 so you can be more easily found for fund transfers! 

We will prefill some details based on your bank records. You can update them at any time.

Step 4: Choose an account to receive payments sent to this Proxy ID. Select ‘Send code’ to receive a one-time verification code. We’ll send it to the mobile number or email address you’ve registered with (registrations by FPS Identifier don’t need to be verified).

Step 5: Enter your one-time verification code (you won’t see this screen if you register with an FPS Identifier).

Step 6: Select ‘Other FPS registrations’ to see if you have registered your Proxy ID anywhere else, and please remove registrations that do not belong to you, otherwise you will have problems with receiving money.

Verify your details and then select ‘Confirm’ to complete your registration.

Step 7: You are now registered with FPS. If you register with your mobile number you will receive an SMS confirmation. If you choose to register with your email address, HKID or FPS Identifier, we'll send you an email confirmation after you're done. You can also check your FPS registration status in ‘Register or view FPS registrations’.

Step 1 : Select ‘Pay with FPS’ from the bottom-left of your log on screen. This will open your phone’s camera.

(You have to set up a debit account and a small-value payment limit before you can use this function. Selecting ‘Pay with FPS’ for the first time will guide you to this process.)

Step 2: Hold your device over the payee‘s QR code. Make sure their code is clearly visible and aligned with the square on your screen.

You can also pay someone by using a previously-saved image of a QR code, or add your payee from your device’s contact list.

You can now scan the QR code of supported merchants in Thailand to make a payment via FPS.

Step 3: Enter your Mobile Security Key password or use biometric authentication to verify your identity and proceed with the payment.

Step 4: Enter the payment amount. If the QR code has an embedded amount, you won’t have to enter anything here.

If the payee’s name and the transaction details are correct, select ‘Confirm and pay’ to complete the transaction.

Step 5: Your transfer is complete. You will receive a confirmation via SMS and email.

Step 1: Select ‘Show my FPS QR code’ from the bottom of your log on screen to display your QR code.

(You have to register for FPS before you can use this function. If you haven’t registered yet, selecting this feature will guide you to the registration process.)

Step 2: Show your QR code to people so they can scan it and transfer money to you via FPS. You can also take a screenshot of the code and send it to people to scan and pay you later.

If you want to embed a payment amount in your QR code select ‘Enter amount’.

Step 3: If you want to embed a payment amount in your QR code, enter the amount and select ‘Continue’.

Step 4: Now when people scan your QR code they will transfer the requested amount.

We will send you an email notification when you receive a QR code payment.

Step 1: When you're at the checkout at the merchant's app, select FPS on the available payment options.

(Note: This image is for illustration purposes only and is not part of the HSBC HK Mobile Banking app.)

Step 2: Select the HSBC HK Mobile Banking app from the payment options shown on your device. Before you can use this function, make sure you've:

• activated your Mobile Security Key
• chosen a selected debit account
• set up a small-value payment limit

If you're an iOS user, make sure you've already enabled your biometric authentication on your device.

(Note: This image is for illustration purposes only and is not part of the HSBC HK Mobile Banking app.)

Step 3: Verify whether the merchant's name and the payment amount are correct. Select 'Confirm payment' to complete the transaction.

Step 4: Enter your Mobile Security Key password or use biometric authentication to verify your identity and to continue with the payment.

Step 5: Your payment is complete. The merchant's bill reference number will appear on the confirmation screen, and you'll be sent an SMS and email confirmation from us. Remember to record the reference number in case you have an enquiry or dispute with the merchant.

Select 'Back to merchant' to continue with your purchase.

Step 6: You'll receive a confirmation from the merchant once your purchase is successful.

(Note: This image is for illustration purposes only and is not part of the HSBC HK Mobile Banking app.)

Step 1: Log on and go to 'Quick Transfer' on the 'My accounts' dashboard and select 'New Payee'. Enter the Proxy ID* (the payee's phone number or email address) you will send the money to.

*You can only use this function if your payee has registered with FPS.

Step 2: Enter the payment amount. You can also include a message to the payee.

Step 3: If the payee's name and the transaction details are correct, select 'Transfer now'.

Step 4: Your transfer is complete. Whenever you make a transfer you will receive a confirmation via SMS and email.