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HSBC HK App

All of your everyday banking, right in the palm of your hand

A refreshed HSBC HK App is coming your way

Mobile banking just got easier. A more intuitive experience is available on the HSBC HK App now!

One touch and you're in

With the HSBC HK Mobile Banking app (HSBC HK App), you can manage your everyday banking needs anytime, anywhere. Discover a wide range of features and services on the app, and experience an ease of use like never before.

No Google Play on your Android device? Find out how to install the HSBC HK App

Key features

 

Simple grid view, essential functions, better chat and call support for your day-to-day banking needs 

Personalised mobile experience

Quick access to customisable quick actions and account list based on your own preference, and hide your balance to protect your privacy.

 
No need to carry a physical Security Device anymore. There's a Mobile Security Key built right into our app, to give you quick, secure access to online and mobile banking.

Push notifications

Don't miss out! Turn on the push notifications3 you want to receive and get instant updates on personalised offers, your account activity, payment reminders and more.

Explore more

 

New and existing customers2 can now use the HSBC HK App to open a bank account in less than 5 minutes.

 
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Automatically track expenses from your HSBC accounts and HSBC credit cards with ease. Plan your finances and develop saving habits effortlessly. 

 

Improving your wellness can be fun and rewarding. In just a few steps, join Well+ for free and enjoy simple fun Body, Money and Mind activities to earn fabulous rewards.

Investing with us

In just a few taps, you can get a holistic view of your investment portfolio, explore our suite of investment products and update your Risk Profiling Questionnaire.

 
Need a little help? Now you can use the 'Chat with us' feature to let us know what you need help with, we're here for you.

Manage your credit and debit cards

Do more than just track your credit card expenses with pending transactions and eStatements. Easily add your cards to digital wallets and set spending limits on your debit cards. And if you ever misplace or lose a card, you can easily and immediately place a temporary block. 

 
Send HKD or RMB instantly to almost anyone in Hong Kong for free1. You don’t even need their bank account details.

Log on with the HSBC HK App

The Mobile Security Key feature on the HSBC HK App makes logging on to HSBC Digital Banking easier, more secure, and seamless for you.

 

Whether you are new to HSBC Digital Banking services or have only used HSBC Online Banking, you can activate the HSBC HK App in just a few simple steps.

 

Learn how to remove linked devices on HSBC HK App or Online Banking to free up space for your new device.

 
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Forgot your logon credentials for Digital Banking? Do not worry, you may use HSBC HK App or Online Banking to reset them easily.

 

All you need to do is set up your 6-digit Mobile Banking PIN to enjoy a more secure and seamless log on process.

Download HSBC HK App

No Google Play on your Android device? Find out how to install the HSBC HK App.

Need help?

 

Get instant help with 'Chat with us' on our app (Support > Chat with us).

 

Learn how to use the HSBC HK App with our Digital Ambassadors.

 

You may also visit the FAQs for our app.

Important information

The HSBC HK App is supported on:

  • iPhone, iPad and iPod Touch devices – on iOS or iPad version 15.0 or above (excluding Beta versions)
  • Android™ devices – on Android™ OS version 9.0 or above (excluding Beta versions)

 

Biometric authentication is supported on:

  • iPhone, iPad and iPod Touch devices that support Touch ID or Face ID
  • Android™ devices on Android™ OS version 9.0 or above that support Fingerprint ID

 

As a reminder, you may not be able to access or use the HSBC HK App if you're using or changing to:

  • A device that isn't running on a supported OS
  • A device that isn't supported

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