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Medical Concierge Service

An array of curated healthcare benefits for greater peace of mind, specially tailored for HSBC Global Private Banking clients.

Health set, wealth set

With our round-the-clock medical hotline, a registered nurse or doctor is just a call away. You can also enjoy video consultations and a wide range of wellness offers with HSBC HealthPass. Terms and conditions apply.

HSBC HealthPass

From now until 31 December 2025, Global Private Banking clients can enjoy a 12% discount when they subscribe to the HSBC HealthPass Premium monthly plan. Simply subscribe via the HSBC HK App with the promo code 'VIP12M'. T&Cs apply.

Medical Concierge Service[@premier-gpb-concierge-disclaimer]

Call our Medical Concierge Hotline anytime at (852) 3128 0130 and provide your Global Private Banking Client number[@gpb-how-to-show-gpb-status] to get answers to your questions about your health, and get the support you need when you need it.

  • 24/7 Medical hotline[@premier-elite-benefitsplus-disclaimer]
    Ask registered nurses and doctors about your medical enquiries for free.
  • Complimentary Appointment booking assistance

    Let us help you book medical appointments and health checks. Access a network of over 1,800 medical service providers, and book through our Medical Concierge Hotline to enjoy up to 20% discount[@gpb-medical-concierge-discount-disclaimer].  Special discounts[@gpb-medical-concierge-discount-disclaimer] also apply when you book with designated health check providers via our Hotline.

     

    Our Medical Concierge Consultants can also assist you to inform the selected network medical provider at designated private hospitals of your confinement intention[@premier-elite-inform-medical-provider].

     

    Explore our list of network medical providers and designated health check providers by calling the hotline.

  • Limousine services
    Book a limousine to transport you between urban locations and hospitals in Hong Kong to suit your needs

Your health at your fingertips

Access a wide range of medical services with HSBC HealthPass. All with an exclusive 12% discount.

  • Get video consultations[@insurance-healthpass-video-consultation]
    Skip the queue. Consult general practitioners (GP) from home by video. Plus, get your prescriptions delivered right to your doorstep[@insurance-healthpass-medicine-delivery].
  • Enjoy 20% off consultation fees
    Get a discount when you visit doctors in our network. We have more than 1,800 medical service providers in it[@insurance-healthpass-consultation].
  • Share your benefits with loved ones
    Extend your medical benefits. You can do so with up to 5 sub-members.

Private hospital partnerships to protect your health

Up to 64% off on comprehensive health check programmes at all private hospitals and other healthcare offers

We've got you covered. Enjoy up to 64% off on select comprehensive health check plans at all private hospitals for you and your family. Simply book an appointment through our Medical Concierge Hotline at (852) 3128 0130 or show your HSBC Global Private Banking client status via HSBC HK Mobile Banking app[@gpb-how-to-show-gpb-status] to the hospital staff to enjoy the offers. Terms and conditions apply.

What's more? HSBC credit card customers can enjoy 100+ healthcare offers (including Health Check, Vaccination, Lasik and Eye Care, Chinese Medicine and Others). For details, please visit HSBC Credit Card Year-round Offers.

Are you eligible?

To be eligible for Global Private Banking status, you need to:

  • Have an HSBC Personal Banking account with Global Private Banking status in Hong Kong, and
  • Have an existing HSBC Global Private Banking account in Hong Kong

How can we help?

Contact your Relationship Manager

Talk to your Relationship Manager to discuss your Global Private Banking status. You can also call our hotline if you have any questions about HSBC Global Private Banking status and we'll be happy to help you.

Global Private Banking hotline

+852 2233 3033

Lines are open 24/7

Open a Global Private Banking account

We welcome the opportunity to discuss your wealth management needs. If you'd like to open a Global Private Banking account, please complete the form below and we'll get in touch shortly.

Find out more

Notes

To borrow or not to borrow? Borrow only if you can repay!